More than security.

Peace of mind.

Here's how we keep you and your money safe.

Biometric security

Your face or fingerprint are the keys to your account

Advanced technology 

Operating seamlessly behind the scenes, 24/7/365

FDIC insured*

Your deposits are covered to the legal limit by FDIC insurance

The best way to keep your digital account secure?
Become the key.

Face or fingerprint sign in

Now your bank recognizes you instantly

Say bye to hunting down passwords, and hi to fast and secure account access wherever you go.

Trusted mobile device

Simplify banking and strengthen security

It only takes a minute to verify your mobile phone on the app – and unlock full access to all that Openbank offers.

Earn a highly competitive APY

Take advantage of top-tier rates and no fees with Openbank High Yield Savings

Frequently Asked Questions

To keep your information secure, we use security measures that comply with federal law. These measures include computer safeguards, as well as secured files and buildings. Only employees, companies that work on our behalf, and other parties, as required or permitted by law, are allowed access to your information.

Select this link or the links below if you'd like to review or download a copy of our:

Most modern mobile devices, like mobile smartphones, offer fingerprint or facial recognition capabilities. This is known as “biometrics.” These capabilities allow apps to perform certain activities, such as automatically signing you in to an account without using passwords or User IDs.

At Openbank, after you download our mobile app on most devices, you’ll be prompted to enroll in biometric authentication – which allows your face or fingerprint to work as the keys to your digital banking account. We strongly recommend enabling biometric authentication to add an extra layer of security and streamline your digital banking experience.

For complete details on setting up the Openbank app, enabling face or fingerprint verification (biometric security), and setting up a trusted mobile device, please refer to our step-by-step demos for Apple® devices or for Android® devices.

 

A trusted mobile device is a specific smartphone on which you’ve:

  • Installed the Openbank app
  • Followed specific steps to enroll your mobile device

Essentially, this security measure ensures that your mobile device is the key to your account. You’ll need to register a trusted mobile device to perform any sensitive or non-monetary actions, such as changing your account or contact information. Once it’s set up, you can perform any action on that device without any additional approval or security steps. If you’re performing actions on any other device, we’ll send a push notification to your trusted mobile device to get your approval before we proceed.

For complete details on setting up the Openbank app, enabling face or fingerprint verification (biometric security), and setting up a trusted mobile device, please refer to our step-by-step demos for Apple® devices or for Android® devices.

 

If you suspect unauthorized or fraudulent activity on your Openbank account, please contact our Customer Service Center immediately. Sign in to our app on your trusted mobile device and open the menu at the top-left corner. Then select Support page, and select Call us. You can also contact us directly at 833-833-8305.

For more on how we handle fraud, as well as steps you can take to protect your account, please review our Fraud Protection Guide.

 

This kind of activity is called “phishing,” and it refers to the practice of using deceptive messaging to get your personal information and access to your account. To report suspected phishing, please email reportabuse@santander.us (Openbank is a division of Santander, N.A.) or contact Openbank's Customer Service Center by signing in to the Openbank app and opening the menu at the top-left corner. Then select Support and Call us.

For more info on how to connect with us, please visit /help-and-contact.

For more on how we handle fraud, as well as steps you can take to protect your account, please review our Fraud Protection Guide.

Interest Rates and Annual Percentage Yields (APYs) shown are accurate and effective as of 12:01 AM Eastern Time today. The products and rates we offer may vary between locations, are available in select markets only, and are subject to change without notice. Availability and rate for this product will be based on the residential ZIP code entered when account is opened within online application process. This is a variable rate account and the rate applicable may change at our discretion any time without notice. Fees may reduce earnings. A minimum deposit of $500 is required to open an Openbank High Yield Savings account. Personal accounts only. For more information about applicable fees and terms, refer to the Personal Deposit Account Fee Schedule.

*The comparison is based upon the national average for Savings deposit products as published in the FDIC National Rates and Rate Caps on FDIC.gov of 0.40%, accurate as of November 17, 2025.

For more information, refer to the Personal Deposit Account Fee Schedule.

There is a maximum of $250,000 of deposit insurance from the FDIC per depositor for each category of account ownership. Please visit FDIC.gov for details. Deposits at Santander Bank and Openbank are combined for the purposes of calculating FDIC insurance limits (FDIC Cert #29950) and are not separately insured.

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