Openbank, as a division of Santander Bank, N.A. (collectively, “Santander”), is committed to serving all customers, including those with disabilities. We offer a variety of services to help with your banking needs.
WEB ACCESSIBILITY
We update our website which is designed to comply with the generally recognized and accepted guidelines and standards for website accessibility. Santander works with a third-party accessibility solutions provider so that our website achieves substantial conformance with Web Content Accessibility Guidelines (WCAG 2.0 and 2.1) when used with popular standard assistive technology applications and web browsers. It is important to note that no personal or financial information is accessed by any third party accessibility solutions providers that may be used by Santander.
We recommend using the most current version of the manufacturer’s assistive technology applications, along with a current version of your internet browser. We encourage you to try various browsers with assistive technology to determine the best combination for you. We are also committed to designing and maintaining our website to be accessible to individuals with disabilities as part of our purpose to provide equal access to our products and services regardless of abilities. We support a variety of screen reader applications. To learn how you can obtain a screen reader or other assistive technology, you should visit the individual manufacturers’ sites. You may also have access to assistance from state or local agencies.
ADJUSTING BROWSER [TEXT SIZE]
Your Internet browser allows you to change the accessibility setting to adjust the text size. To adjust the text in most browsers, please try the following instructions: Go to “Tools” -> “Internet Options...” Click “Accessibility” Check “Ignore font sizes specified on Web pages” Click “OK” Click “OK”. The browser will then respond to the “View” -> “Text size” changes.
You can also adjust the zoom level of your browser by either using the key commands “Control + / Command +” to zoom in or “Control - / Command -“ to zoom out or using the zoom option in your browser's menu.
MOBILE, ONLINE AND AUTOMATED BANKING SERVICES
Customers also have the convenience to bank anytime, anywhere with our Mobile Banking App, Online Banking, and Automated Services via phone. As with our public website, we strive to meet online usability and design requirements recommended by the World Wide Web Consortium (W3C) in its Web Content Accessibility Guidelines (WCAG 2.0 and 2.1 Level AA). We use design standards that help customers identify, interpret, understand, and interact with information presented on our websites and mobile apps.
You can open accounts online through the public website applications, which can be accessed on https://openbank.us.
ONLINE BANKING
When you use our Online Banking, you will have secure internet access to your account transactions and balances.
For questions about Online Banking, call 1-833-833-8305.
TELEPHONE RELAY
Customers with speech and hearing impairments may call 7-1-1 or their preferred relay service.