Please contact our Customer Service Center to register a complaint. The Openbank app is the easiest way to contact us – and when you call from the app, our system will automatically recognize you, which will help to streamline the process. Sign in to your account, select the menu icon at the top-left corner of your screen, then select Support and Call us to reach us directly.

Our Customer Service Center is here to help Monday-Saturday, 8:00 AM to 8:00 PM EST (5:00 AM to 5:00 PM PST) at 833-833-8305. Hearing and speech-impaired customers can call 711 or their preferred relay service.