Fraud and security
Terms of Use, Safety and Security
Fraud and security
- How do I set up a trusted mobile device?
- Why do I need to set up a trusted mobile device?
- What should I do if I’m targeted by suspicious emails, texts, or calls from sources that claim to be from Openbank?
- What is biometric authentication?
- What is a trusted mobile device?
- How can I file a claim about an unauthorized transaction?
- How do I view, remove, block, or unblock my trusted mobile device(s)?
- I’ve lost the mobile phone or tablet I was using as my trusted mobile device. How can I remove it and set up a new one?
- Where can I view my User ID?
- How do I report suspected fraud?
- Why do I need a trusted mobile device for Openbank but not for my Santander Bank accounts?